Privacy Policy

Privacy Policy

Introduction

Welcome to https://white-horn-kratom.kratom-planet.com (hereinafter referred to as “White Horn Kratom,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of data from our users worldwide.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our official website at https://white-horn-kratom.kratom-planet.com
  • All associated mobile applications and software
  • Online services and products offered through our platform
  • Interactions between users and our digital properties

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy is relevant when:

  • You utilize our applications, services, or products as an authorized user.
  • You visit and engage with our websites, including by leaving comments or reviews.
  • We communicate with you via email, newsletter, phone calls, or text messages (SMS).

Personal Data Collection

We gather various types of personal data to enhance your experience and personalize our services:

  1. Account Information: This includes your user name, registration details, and profile settings.
  2. Payment Information: Credit card numbers, billing addresses, and payment history are securely stored for transaction processing.
  3. Financial Data: We may collect bank account information for direct debits or refunds if necessary.
  4. Purchase Details: Records of products purchased, quantities, and associated pricing.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile app usage data to provide personalized services.
  6. Location Data: Information about your geographical location when you interact with our geolocated services.
  7. Feedback and Reviews: Any comments, ratings, or suggestions you share with us.
  8. Social Media Information: Data from social media platforms when users choose to log in via these accounts.
  9. Product Preferences: Details about your preferences and interactions with our product offerings.

We collect this data through various means: user input forms, account settings, purchase transactions, analytics tools, browser cookies, and third-party integrations.

Cookies and Similar Technologies

White Horn Kratom uses cookies, a common practice in online services, to enhance user experience and gather analytics. Cookies can be categorized as:

  1. Strictly Necessary: These ensure basic functions of our website, such as login sessions.
  2. Preference Cookies: Remembering your preferences for a more personalized experience.
  3. Analytics Cookies: Tracking aggregated data to understand how our site is used and improve its performance.

Users can manage non-essential cookies through our Cookie Manager tool, offering control over their browsing experience.

Data Retention and Deletion

We adhere to data retention policies that comply with legal requirements and business needs:

  • Personal data related to transactions and accounts is retained for a period of 7 years due to tax and financial regulations.
  • Analytics data may be anonymized and aggregated after this period for internal analysis purposes.
  • Upon request, we will assist in deleting or rectifying any personal data under our control.

Security Measures

The security of your information is paramount to us. We employ robust security protocols, including:

  • Encryption of sensitive data during transmission and storage.
  • Secure third-party processing partners who adhere to industry standards.
  • Regular security audits and updates to protect against emerging threats.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services are not intentionally designed for or targeted at such young individuals, and we do not knowingly collect personal data from them.

Your Data Rights

Depending on your location, you have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask us to correct any inaccurate or incomplete information.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  • Restriction: Limit our processing of your data for specific purposes.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to or opt out of processing activities based on legitimate interests.
  • Non-Discrimination: Be free from unfair treatment due to the exercise of your data rights.

To exercise these rights or for any data-related inquiries, please contact our dedicated privacy team via email at contact@white-horn-kratom.kratom-planet.com or by post to our registered address.

Changes to Privacy Policy

We may update this policy from time to time to reflect changes in our practices and legal requirements. Any modifications will be posted on this page, and we encourage users to review it regularly.

Contact Information

For any questions, feedback, or requests related to privacy concerns:

  • Email: contact@white-horn-kratom.kratom-planet.com
  • Address: White Horn Kratom Privacy Team, [Registered Address]